Frequently Asked Questions

Is Drugs Online a licensed pharmacy?

Yes. We hold licenses in every country from which we ship and only source products from GMP-certified manufacturers.

Do I need a prescription?

Most of our medications do not require a prescription. Items that do are clearly labelled with an "Rx" badge — you may upload your prescription at checkout.

How is my privacy protected?

All parcels are shipped in plain, unmarked packaging. Card statements show a neutral merchant descriptor. Personal data is never shared with third parties.

Which payment methods do you accept?

Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay and major cryptocurrencies (Bitcoin, Ethereum, USDT).

How do I contact support?

Email or call US +1-800-981-5864, UK +44-20-3835-4834, DE +49-162-664-6525, ES +34-51-889-9156.